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To our Valued Global Customers: We are U.S. Eastern Time based, and typically available from 9 AM to 5 PM Eastern U.S. Time (M-F).  Thank you!  


DB-Pros Policies DB-Pros Software Refund Policy  

DB-Pros stands behind the quality of our work.  We are proud to offer a no questions asked money back guarantee on all our software products.

 All other refund requests will be handled on a case-by-case basis.

We apologize, but we cannot provide refunds for:

  • Any item 30 days after the purchase date for any reason
  • Any product purchased with source code for any reason whatsoever (apps, modules, templates etc.)
  • Cloud Services: Due to the custom nature of the service, one-time Cloud database setup charges are also non-refundable


Thank you for your understanding

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Last Updated - 2/7/2022    
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